We are seeking a reliable and professional Front Desk Associate to join our small but busy medical office. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. This role requires strong communication skills, organizational abilities, and the ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Manage phone calls, emails, and other communications with patients, vendors, and healthcare partners.
• Schedule, confirm, and coordinate patient appointments using the office’s EHR/EMR system.
• Verify patient information, insurance details, and update records as needed.
• Assist with coordinating referrals and communicating with outside vendors.
• Support the medical team with administrative tasks to ensure smooth office operations.
• Maintain confidentiality of patient records and comply with HIPAA regulations.

Qualifications

Required:

• High school diploma or equivalent.
• Fluent in Spanish and English (verbal and written).
• Experience with EHR/EMR systems.
• Strong communication and organizational skills.
• Ability to manage patient schedules efficiently and accurately.

Preferred:

• 1 year of medical front desk or related healthcare office experience.
• Certified Medical Assistant (CMA).

Skills & Attributes

• Professional, friendly, and patient-focused demeanor.
• Strong multitasking and time management abilities.
• Attention to detail and accuracy in handling patient records.
• Team-oriented with the ability to also work independently.

Apply Now

Please email your resume/CV to orionwomenshealth@gmail.com